The Conveyancing Association (CA) has appointed WNS, a provider of digitally led business process management solutions, an affiliate member.
WNS works with customers across several industries to create digital solutions in customer experience services, finance and accounting, HR, procurement, and research and analytics by leveraging its expertise across domain, technology, and processes.
In the conveyancing sector, WNS works with several large and mid-sized firms and law firms to help them “achieve operational and customer experience excellence through streamlined back-office processes including contract drafting, mortgage review and freehold and leasehold title checks”.
WNS will take part in future trade body events this year and next year and attend the CA’s annual conference and dinner.
Nicky Heathcote (pictured), non-executive chair of the CA, said: “We are very pleased to welcome WNS as the CA’s newest affiliate member and are looking forward to working with them, introducing the business to our members, and seeing them take a full part in the association’s events and next year’s conference.
“Becoming an affiliate member shows the importance stakeholders place on the conveyancing sector and the CA’s place within it, and all our affiliates provide insight and resource[s], which help us drive our work streams and objectives. We’re sure WNS will be a key affiliate member within the association for many years to come.”
Himanshu Bhardwaj, business unit head of high-tech and professional services at WNS, said: “WNS is committed to deliver transformational outcomes to the legal fraternity with domain expertise coupled with advanced proprietary operational excellence frameworks and flexible engagement models.
“As an extension to that, we are excited to be included among the CA’s affiliate members and look forward to effectively engaging with the members and serving the fraternity in the UK.”
Anna is currently the deputy editor for Mortgage Solutions and editor for Specialist Lending Solutions. She has worked as a journalist since 2019, having secured her Gold Standard NCTJ diploma from News Associates in a fast-track six-month course.
She started her career as a report at specialist publication The Insurance Insider covering a wide range of areas before joining Mortgage Solutions and Specialist Lending Solutions in 2021.
In her role, she helps put together and structure the news agenda for the day and writes up press releases, reports, interviews, analyses and exclusives across both titles. She also commissions blogs for Specialist Lending Solutions and hosts online masterclasses and in-person events across the business.
She has been shortlisted for three journalism awards, which include BIBA Journalist and Media Awards Scoop of Year Award in 2020, Headline Money Mortgage Journalist of the Year Award (B2B) in 2022 and 2023.
Prior to being a journalist, Anna worked in ecommerce across Snow + Rock, Cycle Surgery and Runners Need websites, and before that worked at specialist financial PR firm Rostrum.
In her spare time, Anna enjoys reading, seeing live music, and cooking for friends and family. When she gets a chance, she also enjoys hiking, skiing and indoor rock climbing.
