Coventry for intermediaries, the intermediary arm of Coventry Building Society, has updated its online platform to make submitting and managing mortgage applications simpler.
Brokers will now be able to submit new business buy-to-let cases, residential new build and interest-only applications through Coventry Building Society’s mortgage sales and originations (MSO) platform.
The mutual said this change would save brokers time, allow them to track cases with real-time email notifications, access documents and amend cases in one place.
Coventry Building Society said cases submitted through the system tended to go to offer one day faster than applications not processed through the MSO.
Brokers who are not yet registered to use the system can sign up via an online registration.
Jonathan Stinton (pictured), head of intermediaries at Coventry Building Society, said: “We know brokers want to spend less time at their computer and more time helping their clients – and the rollout of our new system will help them do just that. Our investment in this technology underscores our commitment to make it as straightforward as possible for brokers to partner with us.
“We’re always looking for ways we can use technology to enhance our service, without replacing human interactions – and this launch marks the next step on our journey. Brokers have already been using our MSO system for new residential applications and like-for-like product transfers, and they’ve found it to be incredibly user-friendly, and a great timesaver. We’re confident that rolling out this technology will be another huge gain for brokers and their support staff.”
Last week, the mutual lowered select residential and buy-to-let mortgage rates.
Shekina is the deputy editor at Mortgage Solutions and commercial editor at Mortgage Solutions and Specialist Lending Solutions. She has nearly eight years of experience in the B2B publishing market, having previously covered the hospitality, retail, pet, accounting and jewellery sectors.
Shekina has worked for Mortgage Solutions and Specialist Lending Solutions for almost five years. Here, she covers the market’s breaking news stories, engages with professionals in the sector, and oversees any commercially agreed content in partnership with mortgage-related companies.
This includes presenting webinars and hosting roundtable discussions on developing themes in the mortgage sector.
She is an NCTJ-trained journalist and was nominated for the Headline Money Awards Mortgage Journalist of the Year in 2021.
In her spare time, Shekina likes to read, travel, listen to music and socialise with friends.
She currently reports on current events in the mortgage market and liaises with financial clients to produce sponsored content.
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