The Mortgage Lender (TML) has made enhancements to its broker portal with an automated income verification feature.
This will be available on some residential products, and the lender said it would improve the experience of mortgage brokers when submitting an application.
The change means TML will no longer ask brokers to provide payslips or proof of income for some clients when submitting a case, which is expected to simplify the overall process.
This comes after TML made changes to its broker portal at the end of last year, including fee-free automated valuation models (AVMs) on some residential and buy-to-let (BTL) purchase and remortgage cases.
It also added a vulnerable customer automation function to allow brokers to share relevant vulnerable customer characteristics, and options to record their clients’ support needs.
The TML broker portal can also produce case updates from underwriters as PDF files.
Five ways we’ve improved our Premier service
Sponsored by Halifax Intermediaries
Sara Palmer, distribution director at TML, said: “We strive to make our processes as easy as possible, and we’re pleased to announce a host of developments to our broker portal to ultimately provide a more efficient experience to our broker partners when it comes to customers’ mortgage applications.
“This means we’re able to automate admin tasks, providing more time and capacity to drill down into more complex cases, which ultimately helps create a better journey for the broker and the customer.”
Last month, TML cut rates across its BTL mortgage range.
