Specialist lender Hope Capital has promoted Charlotte Hold to operations and finance manager within its newly established business support division.
Holt joined Hope Capital in 2021 as its finance coordinator before transferring to its underwriting team as operations coordinator the following year.
In her new role, Holt will lead the team and be responsible for supporting the sales, underwriting and portfolio management teams, while overseeing the daily operations of the business, such as coordinating and managing various processes to ensure efficiency, productivity, and quality are achieved.
Kate Cowan, CFO at Hope Capital, said: “Charlotte’s promotion is part of our ambitious plans as we enter our next phase of growth to take on more business.
“It is therefore essential we are best positioned to deliver an outstanding service to brokers and their clients, and I can’t think of anyone better to ensure we continue to achieve this than having Charlotte on board.”
Laura Carr, head of underwriting at Hope Capital, added: “Productivity and effective management has always been a priority; however, it has never been more important to us than as of right now. Having Charlotte directly involved in supporting in-house operations, she will play a crucial role in enhancing productivity and strategically improving day-to-day processes.
Introducing the Green Living Reward
Your clients can now get up to £2,000 cashback for making energy-efficient home
Sponsored by Halifax Intermediaries
“On behalf of the team, I would like to congratulate Charlotte on this much-deserved recognition.”
Hope Capital is actively recruiting for the new department and seeking people to fill its operations director and finance assistant roles.
Holt (pictured) said: “Firstly, I’d like to thank Hope Capital for this brilliant opportunity. Having been part of the team for several years now, I know first-hand the growth opportunities available and it’s a privilege to work for a company that shares my passion for personal development.
“I’m looking forward to embarking on this new role and adding value to the business in this very exciting phase.”